Frequently asked questions
ARCHIVAL WINES
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Are the wines in stock?
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Is the wine original?
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What’s the condition of the labels on old wine bottles?
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What does the wine actually look like?
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Do you also ship wine abroad?
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How are the wines stored?
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Can I send wine directly to another recipient?
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What does the “Send your package anonymously” option in the shopping cart mean?
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How do I store the wine?
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How do you open archival wine?
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Is archival wine suitable for drinking?
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How long can I still archive the wine?
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The wine from the vintage I need isn’t in stock.
TRANSPORT
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How is the wine packaged for transport?
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How long will the delivery of the wine take?
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How much will the delivery cost?
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How is the package the wine is transported in marked?
RETURNS
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Can I return the wine?
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What if I don’t like the wine?
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My wine was delivered late.
MISCELLANEOUS
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Is wine a good investment?
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